• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-28-2019 06:39 PM - edited ‎07-28-2019 06:40 PM

HP Recommended
Product: HP Pavilion 17-e019dx
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have 2 x 4GB(PC3-12800) RAM on my HP Pavilion 17-e019dx; I want to upgrade it to 2 x 8GB, with the following option: https://www.amazon.com/dp/B07L8C37DH/?coliid=I2MFPIXEVTSYBE&colid=3JS0RLAXRTUEO&psc=1&ref_=lv_ov_lig...
Will it work?
Thanks in advance!

5 REPLIES 5

‎07-28-2019 10:33 PM

HP Recommended

@Ithseeker 

 

Looks like the max limit is 8GB, which is confirmed from the following vendor

 

     https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-17-e019dx

 

You can try 2 x 8GB at your own risk.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-29-2019 11:36 AM

HP Recommended

Hi,

Yes, the notebook will run with 16GB of DDR3L 1600MHz such as the ones you linked, even if the service manual mentions 8GB.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No

‎07-29-2019 02:45 PM

HP Recommended

Thanks for your answer, lomare!

Could you please tell me what would happen if I insert/install my mentioned new Ram set(2 x 8 GB) but my notebook would not support it; will I get warning/signal after starting my Notebook or maybe my Notebook will brake without any warnings?

Was this reply helpful? Yes No

‎07-30-2019 09:45 AM

HP Recommended

Hi,

If the RAM is not compatible, the notebook will not boot. It will not break the notebook.

 

Regards,

David

Was this reply helpful? Yes No

‎07-30-2019 10:13 AM - edited ‎07-30-2019 10:15 AM

HP Recommended

lomare,

I have just noted that the RAM set(2 x 8 GB) that I want to buy has 244 pin while my old ones have 204 pin; will that make a difference, will I be able to install them?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.