• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-02-2020 06:28 AM - last edited on ‎10-02-2020 07:18 AM by Retired

HP Recommended
Product: HP Notebook -15-bs662tu
Operating System: Microsoft Windows 10 (64-bit)

Hi There,

My Laptop comes preinstalled with 4 GB RAM.

I know that it has two Memory Slots in which one is occupied by 4 GB and the other is empty.

I want to expand my RAM to 12 GB.

I just want to add a new 8 GB RAM in the empty Memory Slot.

Do you think that my Motherboard will support an additional 8 GB RAM ?

If Yes please let me know from where  can I get it.

More Details :-

HP Notebook -15-bs662tu

Serial Number [Personal Information Removed]
Product Number 4JA76PA#ACJ

1 REPLY 1

‎10-02-2020 07:18 AM

HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your model notebook.

 

https://www.crucial.com/compatible-upgrade-for/hP---Compaq/hp-15-bs662tu

 

It has two memory slots and each slot can take an 8 GB memory module.

 

You may be able to get the compatible 8 GB memory module at the link below...

 

https://www.crucial.in/memory/ddr4/ct8g4sfs824a

 

Below is the link to the service manual...

 

http://h10032.www1.hp.com/ctg/Manual/c05493257

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.