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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrading RAM
Create an account on the HP Community to personalize your profile and ask a question
03-15-2017 03:14 PM
My computer came with 8GB of memory and I would like to know if I can upgrade to 16GB and if there is a specific brand of DDR4 SDRAM I should use for best results. Also, is there a YouTube video with instructions for installing the memory?
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Accepted Solutions
03-15-2017 03:26 PM
Hello;
Allow me to welcome you to the HP forums!
Your laptop comes in different models -- some of which only have one memory slot, while others have two.
Here is the link to the Maintenance and Service Guide for your PC: http://h10032.www1.hp.com/ctg/Manual/c05122688
Instructions for disassembling the laptop to get at the memory modules start on page 49.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
03-15-2017 03:26 PM
Hello;
Allow me to welcome you to the HP forums!
Your laptop comes in different models -- some of which only have one memory slot, while others have two.
Here is the link to the Maintenance and Service Guide for your PC: http://h10032.www1.hp.com/ctg/Manual/c05122688
Instructions for disassembling the laptop to get at the memory modules start on page 49.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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