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HP Recommended
HP Notebook - 15-ay198nr
Microsoft Windows 10 (64-bit)

My computer came with 8GB of memory and I would like to know if I can upgrade to 16GB and if there is a specific brand of DDR4 SDRAM I should use for best results.  Also, is there a YouTube video with instructions for installing the memory?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Pat_Curry

 

Hello;

Allow me to welcome you to the HP forums!

 

Your laptop comes in different models -- some of which only have one memory slot, while others have two.

 

Here is the link to the Maintenance and Service Guide for your PC:  http://h10032.www1.hp.com/ctg/Manual/c05122688

 

Instructions for disassembling the laptop to get at the memory modules start on page 49.

Good Luck



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1
HP Recommended

@Pat_Curry

 

Hello;

Allow me to welcome you to the HP forums!

 

Your laptop comes in different models -- some of which only have one memory slot, while others have two.

 

Here is the link to the Maintenance and Service Guide for your PC:  http://h10032.www1.hp.com/ctg/Manual/c05122688

 

Instructions for disassembling the laptop to get at the memory modules start on page 49.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.