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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrading RAM

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05-20-2019 05:23 AM
Hi all! Help me, pls, to understand what I should buy instead of 4gb RAM by default?
What I see in the notebook description:
- memory: 4 gb
- slot: 4gb Hynix 1600mgz
- motherboard: 81F2 64.66
- bios: F.46
- pocessor: Intel(R) Pentium(R) CPU N3710 @ 1.60GHz
- Wind 10-64
What type of memory can support my notebook?
What is the maximum capacity?
Frequency, voltage?
So, I need to know all characteristics to buy a new RAM.
Thanks in advance!
Solved! Go to Solution.
Accepted Solutions
05-20-2019 03:07 PM
16 GB, no.
Here is the link to the Pentium N3710 processor specs from Intel. The max memory supported is 8 GB.
That is why one 16 GB memory module won't work.
Yes, in my opinion, switching from 4 GB to 8 GB of memory will definitely help performance.
While you're in there, you might want to consider installing a better performing, normally more reliable solid state drive too.
05-23-2019 11:42 AM - edited 05-23-2019 12:09 PM
One more question, pls!
I open my notebook and see on the inserted old memory card (4Gb) 1.5V simple DDR3
And you advice 1.35V DDR3 L (low?).
So, is it significant difference or not?
05-23-2019 12:34 PM
Hi:
That is what the bracket is labeled, but the 1.5V can't be right.
Take a look at the specs...the specs call for DDR3L memory.
https://support.hp.com/sg-en/document/c05186968
The difference would be the memory working or not working.
I have zipped up and attached a free utlity below, that will tell you the voltage specs of the actual memory module installed.
It the report says 1.5/1.35 then the memory is 1.35V. It it reports 1.5 only, then the memory is 1.5V.