• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion Laptop PC 15-eh0000 (9WD44AV)
Microsoft Windows 11

Hi everyone, new here. Bought this HP laptop today from Argos. Model number ‘15-eh0006na’. Says the laptop comes with 4GB DDR4 RAM. Basically just wondering if anyone knows whether this can be removed and replaced with an 8 or a 16GB DDR4 RAM stick? Laptop seems more than good enough for me as is, but everyone loves more RAM. Don’t want to go through the bother of dissembling it to find the RAM can’t be removed etc etc. 

Cheers!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

I suppose you can use any compatible DDR4 memory but do not use gaming or performance memory because you can't change the memory timings/XMP profile in the BIOS and many times the faster timing gaming/performance memory will probably not work.

 

You should use DDR4-3200 memory because that is what the service manual specifies.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Yes, you can upgrade the memory.

 

See chapter 1 of the service manual for the memory upgrade information.

 

Maintenance and Service Guide (hp.com)

 

2 x 8 GB of DDR4-3200 memory is supported.

 

This would be a compatible 8 GB memory chip for your notebook.

 

Crucial 8GB DDR4-3200 SODIMM | CT8G4SFRA32A | Crucial.com

 

Crucial 8GB DDR4-3200 SODIMM | CT8G4SFRA32A | Crucial UK

 

This would be a compatible 16 GB memory chip for your notebook...since Crucial indicates you can actually install up to 2 x 16 GB of memory.

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial UK

HP Recommended

Appreciate the speedy reply! So do I HAVE to use the Crucial RAM to upgrade, or can I use any DDR4 RAM? 

HP Recommended

You're very welcome.

 

I suppose you can use any compatible DDR4 memory but do not use gaming or performance memory because you can't change the memory timings/XMP profile in the BIOS and many times the faster timing gaming/performance memory will probably not work.

 

You should use DDR4-3200 memory because that is what the service manual specifies.

HP Recommended

DDR4-3200, got it. You’re a legend Paul, thanks very much.

HP Recommended

Anytime.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.