Upgrading Ram on a Evo Platform Laptop

[Deadbot61]

So, I recently purchased a Hp Envy x360 Evo platform I7 laptop. I was happy with it's performance and everything but when I ran Photoshop it was a bit behind on ram. I have 16g Sodimm DDR4 SDRAM. Can i upgrade my ram to 32g or even 64g if possible. if so any recommendation as to what I should buy.

[banhien]

@Deadbot61 

Its specs

            https://support.hp.com/au-en/document/c06612129

Manual

          https://kaas.hpcloud.hp.com/pdf-public/pdf_5826253_en-US-1.pdf

It supports 2x8GB (page 2). It has  12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB) now. You can replace its 4GB with a same 8GB to have 16GB.

>>>> I recently purchased a Hp Envy x360 Evo platform I7 laptop

No, it is NOT an Intel i7 machine, it has 

AMD Ryzen™ 5 3500U with Radeon™ Vega 8 Graphics (2.1 GHz base clock, up to 3.7 GHz max boost clock, 6 MB cache, 4 cores) processor.

Regards.

[Deadbot61]

So I can’t upgrade it any further it came standard with 16gb of ram and it is a I7 Evo 

 

[Xx-007-xX]

Hey I just want you to know that I have the same laptop as you, I requested the guy at Best Buy to check and see if this laptop is upgradable on the RAM, and he replied that it is, it can go up to 64 gig of RAM. when I got home I did a crucial.com scan and they showed me all the upgrade options up to 64 gigs. so, ya you can upgrade the RAM

[banhien]

@Deadbot61 

Its specs

           https://files.bbystatic.com/KjID4%2FoLyg%2Fo4Jh53OiksQ%3D%3D/Datasheet

Which clearly says 

Memory

• 16 GB DDR4-3200 MHz RAM (2 x 8 GB)
Accessible memory slots
• Memory slot not user accessible

Regards.