Upgrading Ram

[Tinawarren]

Can I add Ram to my Notebook?  Currently has 6 gigs.  Also, is there anyway to upgrade my processor?  

[GBL84 · Accepted solution]

Hello @Tinawarren,

Welcome to FORUM !!!

Your PC will support 16GB of RAM.

Two non-customer-accessible/upgradable memory module slots (Intel Core processors)

DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133)

Supports up to 16 GB of system RAM in the following conƭgurations

● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1)
+ (4096×1)
● 8192-MB total system memory (8192×1) or
(4096×2)
● 6144-MB total system memory (4096×1)
+ (2048×1)
● 4096-MB total system memory (4096×1) or
(2048×2)

Tested by crucial : http://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/hp-15-ay065nr

For processor upgrades see here : http://h10032.www1.hp.com/ctg/Manual/c05087748

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Thank You,

GBL84

I am not an HP Employee 

[Tinawarren]

So, 2 non-customer accessible slots.  I have added memory on every computer/laptop I've ever owned.  I have to send this to an HP center to add Ram?  Looking through your link, I do see where they show how to add memory.  what is your recommendation?  And, thanks for your help and quick response!!

[GBL84]

Hello @Tinawarren,

Thank you for your reply !!!

Non-customer accessible slots meaning, Its just requires expertise to perform, Reason being accessing these parts can damage the computer or void the warranty.

Go through the Manual : PAGE 56/57. See if you could remove replace yourself.

All the best !!!

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[Tinawarren]

Thanks, that's what I thought.  

[GBL84]

You're very Welcome !! @Tinawarren

 All the Best !!!     Thanks for being a member ! 

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee