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HP Recommended
HP dk-14 1025wm
Microsoft Windows 10 (64-bit)

I just ordered 32 GB of RAM [2 x 16 GB] from Crucial through Amazon.  It was suggested by Crucial.  Later, I saw in another place that the HP dk-14 1025wm would only accept 16 GB of RAM [2 x 8 GB].  What is the truth about the actual RAM capacity of the HP dk-14 1025wm?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The Crucial memory report for your notebook indicates that it will support 2 x 16 GB of memory.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 14 series | HP 14-dk1025wm | Crucial.com

 

I find that very believable given that your notebook comes with an AMD Ryzen™ 3 3250U processor.

 

Sometimes you will find that the HP service manual understates the amount of memory you can install, as it does state that only 2 x 8 GB of memory is supported (chapter 1).

 

Maintenance and Service Guide HP 14 Laptop PC

 

I think you will be fine.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The Crucial memory report for your notebook indicates that it will support 2 x 16 GB of memory.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 14 series | HP 14-dk1025wm | Crucial.com

 

I find that very believable given that your notebook comes with an AMD Ryzen™ 3 3250U processor.

 

Sometimes you will find that the HP service manual understates the amount of memory you can install, as it does state that only 2 x 8 GB of memory is supported (chapter 1).

 

Maintenance and Service Guide HP 14 Laptop PC

 

I think you will be fine.

HP Recommended

Thank you, Paul!

HP Recommended

You're very welcome.

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