-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrading to Samsung 970 Pro M.2 SSD

Create an account on the HP Community to personalize your profile and ask a question
03-07-2019 06:57 PM
Hi,
I'm trying to upgrade my HP Pavillion-15-cc563st laptop's storage device to the Samsung 970 Pro M.2 SSD. However, I cannot seem to find anything in the BIOS about this, nor is it recognized by my laptop. I have tried contacting Amazon Support and they said after a brief hold that it is compatible with my laptop. I will post my specs below.
I have also tried using the cmd prompts disk part and it wasn't found there or in the disk management.
Solved! Go to Solution.
Accepted Solutions
03-07-2019 11:24 PM
On page 2 of the manual says the series does have pre-installed M.2 SATA 3 SSD options that mean Samsung NVMe SSD's won't work
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-07-2019 11:24 PM
On page 2 of the manual says the series does have pre-installed M.2 SATA 3 SSD options that mean Samsung NVMe SSD's won't work
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-08-2019 01:57 AM
@Banhien
Thank you for your expedient response! I have made arrangements to send back the Samsung 970 Pro and I'm going to go with the Samsung 860 Evo M.2 SATA 3 instead. I'm just going to hate missing out on the speed of the 970.
Again, thank you so much!
04-17-2019 11:36 PM
I'd like to upgrade my elitebook 1040 g5 with Samsung 970 PRO. The laptop has some specifications as below:
Storage
Support for the following solid-state drives:
2-TB, Peripheral Component Interconnect Express (PCIe), Non-Volatile Memory Express (NVMe), solid-state drive with triple level cell (TLC)
1-TB, PCIe, NVMe, solid-state drive with TLC
512-GB, PCIe, NVMe, SED solid-state drive with TLC and OPAL2
256-GB, PCIe, NVMe, solid-state drive with TLC
256-GB, M.2, SATA-3, PCIe, NVMe, SED solid-state drive with TLC and OPAL2
256-GB, PCIe, NVMe, value solid-state drive
128-GB, M.2, SATA-3 solid-state drive with TLC
As M.2 seems to have SATA-3 wired, not sure if this is M.2 NVME or M.2 SATA. Can I upgrade my ssd with Samsung 970 PRO?