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‎11-05-2021 04:01 PM

HP Recommended
Product: HP 17.3" Laptop 17-cn0010nr- 8GB, 256GB
Operating System: Microsoft Windows 10 (64-bit)

If I buy this laptop am I able to upgrade the memory and the SSD drive myself or does HP cot allow access to memory and drives?

 

HP 17.3" Laptop 17-cn0010nr- 8GB, 256GB

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2021 04:34 PM

HP Recommended

@marcycn 

 

I believe your concern is warranty.  Warranty is a grey/gray area very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎11-05-2021 04:34 PM

HP Recommended

@marcycn 

 

I believe your concern is warranty.  Warranty is a grey/gray area very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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