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‎07-22-2022 01:59 PM

HP Recommended
Product: HP Laptop - 15-dw2002ni
Operating System: Microsoft Windows 11

My charger is not working and my laptop is completely drained, Does my laptop support usb type c battery charging? And how do I go about it.

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4 REPLIES 4

‎07-22-2022 02:12 PM

HP Recommended

@LME_PM 

 

It specs

 

         https://support.hp.com/au-en/document/c06637034

 

No, you can't charge your machine using its  SuperSpeed USB Type-C® 5Gbps signaling rate; 2 SuperSpeed USB Type-A 5Gbps signaling rate port which does not support Power Delivery.

 

You can't upgrade it.

 

Regards.

BH
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‎07-22-2022 04:51 PM

HP Recommended

So should I buy a new charging cable? Because it was working yesterday and all of a sudden just stopped charging, power is still reaching the little black power box as i can hear the crackling of electricity going in, but it never reaches the laptop. Please help.

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‎07-22-2022 05:11 PM

HP Recommended

Oh, could I change the function of my usb-c port to receive power rather than give power?

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‎07-22-2022 06:29 PM - edited ‎07-22-2022 06:55 PM

HP Recommended

@LME_PM 

 

P{lease use my previous reply

 

No, you can't charge your machine using its  SuperSpeed USB Type-C® 5Gbps signaling rate port which does not support Power Delivery.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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