Used HP PC Hardware Diagnostics and now my partition drive (Z) is gone!

[dbdoc12]

First time I used HP PC Hardware Diagnostics on my Envy 17,512GB SSD, and now my partition drive (Z) is gone!

Need help getting it back.

Thanks for your help

[dbdoc12]

Found the problem:

When I open the Diagnostics software  it will remove the drive letter of the partition drive but keep the drive ID.

Any guess how to prevent this from happening?

[Rainbow23]

Hi @dbdoc12,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

You may run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

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