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- Using Both RAM slots

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12-02-2020 12:18 AM - edited 12-02-2020 12:26 AM
Hi there! I recently purchased a laptop 15s-du2009tu and it was quite slow. So I uninstalled lot of unnecessary software.
It was still slow. I tried ReadyBoost, Defragmentation and optimization, Ending unnecessary startup processes, setting to high performance, Using low graphic options in apps, etc. Then I tried Ctrl+Alt+Del and went to performance in Task Manager. I noticed 2 Things-
Its using Compressed RAM
Then RAM slots being used are 1 of 2
Then I did a little research on Compressed RAM and learnt that Uncompressed RAM is efficient as the CPU has a lighter load
and each RAM Slot should be 2GB and there are 2 slots. The product description when Buying was 4GB RAM
But since only 1 slot is being used I have only 2GB and I realized this is probably why my Laptop is slow
So If I utilize both slots then there is no need for compression because there is enough space.
I want to know if this is possible
Also if any tips on how to speed up my laptop would be much appreciated!
I am using Windows 10 Core Single Language
DDR4 4GB
1TB SATA HDD
Intel Core i3-1005G1 CPU @ 1.20 Ghz 10th Gen
Base Speed= 1.19 Ghz
Those pics are about the CPU in Task Manager
I am not sure if it is SDRAM or DRAM or SRAM
I forgot to mention that while doing PowerPoint slideshows it becomes really slow and unresponsive.
Thanks and Regards
A quick reply would be really appreciated
12-08-2020 10:22 AM
I reviewed your post and I understand that the computer is running very slow and you want to know whether you can utilize both the RAM slots.
Don’t worry, I assure you I will try my best to get this sorted.
To utilize both the RAM slots you need to install another RAM in the second slot. I see that you have already followed the relevant steps to boost performance. However, I recommend you use the PC tune-up utility from the below link and check if it helps.
https://support.hp.com/in-en/topic/diagnostics?category=computing&issue=computer-slow
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
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The_Fossette
I am an HP Employee