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‎05-10-2021 07:49 AM

HP Recommended
Product: HP Pavillon 14BF0XX
Operating System: Microsoft Windows 10 (64-bit)

HP Pavillon 14BF support USB-C Gen1 according to specifications.

Yet I am unable to make it work with a USB-C hub from  a manufacturer called Selore.

 

https://www.amazon.com/Adapter-Reader-Windows-Huawei-Matebook/dp/B08BHVJQHB/ref=sr_1_3?dchild=1&keyw...

 

I tried the hub on 2 phones (Huawei, and xiaomi), on a Huawei Bookmate it worked as a charm (even using a Linux OS)

 

But  not on this HP.

 

Lan is OK, Power is ok, USB are working on the HP.

But not the video. 

 

Do you have any idea on why?

 

 

1 REPLY 1

‎05-10-2021 12:23 PM

HP Recommended

The ad kind of says it all in the buried fine print:

 

 Need to confirm that your host device supports video output or DP Alt Mode, and you can normally see the DP-logo next to the port if this is the case, NOT for all USB-C port laptop, this usb c docking station CAN NOT work with HP Pavilion/EliteBook

 

Your usb-C port is data only so all the regular stuff works but not video. This hub you bought only passes through a video signal riding on the USB-C signal. Your laptop does not have that. You need a dock/hub with DisplayLink. It will cost quite a bit more. 

 

Amazon.com: StarTech.com USB-C USB-A Dock - Hybrid Universal USB 3.0 Docking Station for USB-C or US...

 

Post back with any more questions and please accept as solution if this is the info you needed. 

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