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‎08-14-2024 10:00 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K0AV)

When I turn on my hp victus, it blinks for like 3 to 4 second and after I plug in my ac adapter powered it both blinksimultaneously I don't know what the error code is telling me. Also, I have tried long pressing the power for a minute and re plugging the adapter but nothing worked so far.Also the ac charges the battery

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1 REPLY 1

‎08-15-2024 07:43 AM

HP Recommended

Hello @Kidus25 , how are you ?

 

Let's try an electrical reset:

 

1 - Remove the power cable
2 - Press and hold the power button for 1 minute
3 - Connect the power cable again
4 - Leave it charging for 10 minutes and try turning it on.

 

If the fault still persists, it is something in the hardware itself.

 

You will have to seek technical assistance.

 

Regards

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