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HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A2AV)
Microsoft Windows 11

Hi,

I just bought this laptop and notice there is a small misalignment of monitor hinges. If you see it close, the gap on the left side is bigger than the right one. I tried to ask for a replacement in the store (best buy) but they didn't have any.

 

Is there a possibility to replace from somewhere else? I feel like this is going to break at some point as some others had such a similar experience.

 

 

 

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1 REPLY 1
HP Recommended

Hi @Adib2,

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

This could be a hardware issue with the unit and may need repair. We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Keep me posted and have a great day ahead! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping.

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.