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Common problems for Battery
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HP Recommended
victus 16 e02AX15
Microsoft Windows 11

Hello! first, Im sorry if my grammar is not that good. I have a question hehe I bought this Victus 16 e02AX15, 3 days ago. May I know if its normal because its battery drain fast. like I charged it from 20% to 99% and it took 2.5 hours to fully charged. is that normal? then it only last upto 1.5 hours! then Is it okay to use the victus 16 while charging? Please Im looking for an answer🥺 Thank you in advance to whoever would answered my question 💗

3 REPLIES 3
HP Recommended

hi

this one ?

https://support.hp.com/th-en/document/c07970886

i see

Battery life mixed usage
Up to 8 hours and 45 minutes
Video Playback Battery life
Up to 11 hours and 30 minutes

but you say that it can only be used for 1h30, is that it?

the duration, varies according to the use, but it seems to me little compared to what is mentioned here
see what is indicated, try:

 Testing and calibrating the battery (Windows)

 Improving battery performance (Windows)

https://support.hp.com/th-en/product/victus-by-hp-16.1-inch-gaming-laptop-pc-16-e0000/2100371512/mod...

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thank you! maybe because of how i use my victus that's why it drains so fast. 

But may i know if i can use it on gaming while it's charging? then

Does the laptop needs to fully charged?

HP Recommended

Yes, I don't see why .. if you used the computer with the battery which is then discharged, you would have to wait more than two hours, before using it, it does not make sense in my opinion !
It is possible, that I have never tested, that it lengthens the reloading time on the other hand

I don't quite understand the second question, but see the indications about the batteries here

 User Guide

https://support.hp.com/us-en/document/ish_4034543-1660469-16

Notebook battery performance and capacity

The performance and capacity of laptop batteries naturally decrease over time. The way a battery is used daily can also affect these attributes.

 

check if you have this

https://support.hp.com/us-en/document/c06310986

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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