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‎07-24-2020 03:46 AM

HP Recommended
Product: HP Pavilion 15-n028sr
Operating System: Microsoft Windows 7 (64-bit)

So i downloaded driver for gpu on official site of HP then installed it and found that it didn't install at all . Then i tried another driver and it didn't work as well but then i found another driver that only installed properly on second gpu 8610g , but i cant manage it to install on 8670m gpu , i dont know what to do. Please help me.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-26-2020 04:14 PM

HP Recommended

@Nikbu11,

 

I reviewed your post and I understand that the second GPU is not getting detected on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS first and then download and install the graphics driver from the below link and check whether the issue is resolved.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79552.exe

 

Graphics: https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78743.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-26-2020 04:14 PM

HP Recommended

@Nikbu11,

 

I reviewed your post and I understand that the second GPU is not getting detected on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS first and then download and install the graphics driver from the below link and check whether the issue is resolved.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79552.exe

 

Graphics: https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78743.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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