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- Notebook Hardware and Upgrade Questions
- WASD section on keyboard keeps flashing off and on

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07-05-2019 12:46 PM
Hello. About half a year ago i bought this notebook and it was working amazingly. But lately i saw a problem with the keyboard lighting. Whenever i apply pressure (like pressing one of the keys) on the area of the keyboard where the [A] , [Caps Lock] and [SHIFT] keys are located the WASD keys section would just turn off. when i stopped touching it the lights would sometimes come back on but sometimes turn off and then i would have to go to the omen command centre to reset it. I think this might be a circuit error but i am not sure. I also realised that it wasnt just me pressing the keys. I pushed down the notebook between the keys and it did the same thing. Please Help!
07-08-2019 11:15 AM
Thank you for posting your query on HP Community,
As this is a hardware issue, please reach out to the HP Support in your region regarding the service options for your computer.
Hope this helps!
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Jeet_Singh
I am an HP Employee