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11 REPLIES 11
09-02-2022 01:15 PM
Hello @marybeginner
Sorry to hear that you are having problems ... I would like to help you.
This could be an artifact of a failed setup attempting to install via msi (Microsoft Installer) <windows autostart>.
(1) Download and install Autoruns
Information:
https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
Download:
https://download.sysinternals.com/files/Autoruns.zip
(2) Send Screenshot of Autoruns Entries and we will check
09-03-2022 07:54 AM
Hello @marybeginner
(1) Exit Autoruns
(2) Run Autorus using right click (run as administrator)
(3) Uncheck settings
(4) Reboot and test again ...
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