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‎12-03-2019 11:21 AM

HP Recommended
Product: OMEN by HP Laptop 17-an0xx
Operating System: Microsoft Windows 10 (64-bit)

I recently bought a logitech mx master 3 mouse in hope to free up ports because the mouse has bluetooth connectivity. Everything works fine but i can't seem to get the laptop to wake from sleep while the mouse is connected via bluetooth. It only wakes up when the laptop is connected via usb receiver which cancelles the whole point of buying a 100+ dollar mouse. I would appreciate any help. tried fiddling with device manager but couldn't get it to work.

1 REPLY 1

‎12-03-2019 02:16 PM

HP Recommended

@drg555 

 

Bluetooth won't keep connection when computer sleeps therefore we can't use BT to wake up computer. My work around is touch to any key on computer to wake it up.

 

Regards.

 

 

 

 

BH
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