08-13-2020 10:09 AM
09-19-2020 12:52 PM
Can I add an SSD with a capacity of 480 - 500 GB in my HP Pavilion Gaming 15 EC0101AX? Will it raise any problem?
e.g.: Western Digital WD Green 480 GB M.2 2280 SATA Internal Solid State Drive (WDS480G2G0B) along with Toshiba 1 TB, 5400 rpm hard drive
If I buy the SSD online and go to service center to upgrade, will they do it for free? My product is under warranty, will if affect my warranty?
Please let me know.
Thanks & Regards
09-20-2020 07:01 AM
I understand your concerns.
The maximum SSD size you can add on the computer is 256GB.
However, You can conatct our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Have a nice day!!
09-24-2020 01:51 AM - edited 09-24-2020 01:52 AM
Can you please suggest me a particular product or exact model of 256 GB SSD and 8 GB RAM which I can install in my laptop?
That will help other users like me.
I don't want to face any problems after buying. Will upgrading the RAM and SSD affect/void my warranty?
09-27-2020 02:27 PM
@Iron_Man_15 Welcome to HP Community!
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