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- Warnings about PCI Express Root Port

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07-28-2019 11:25 AM - edited 07-28-2019 12:22 PM
I noticed that in Administrative Events, I have received more than ten warnings about a corrected error in the PCI Express Root Port. Most of these are Event ID 17.
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 7/28/2019 1:17:42 PM
Event ID: 17
Task Category: None
Level: Warning
Keywords:
User: LOCAL SERVICE
Computer: XXXX
Description:
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Bus:Device:Function: 0x0:0x1C:0x0
Vendor ID:Device ID: 0x8086:0x9D13
Class Code: 0x30400
The details view of this entry contains further information.
Event Xml:
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
<EventID>17</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<EventRecordID>57348</EventRecordID>
<Correlation ActivityID="{FB399E86-814B-4D3B-A6C6-3A9FCD6089E2}" />
<Execution ProcessID="4460" ThreadID="6176" />
<Channel>System</Channel>
<Computer>XXXXX</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText">
</Data>
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">4</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x10</Data>
<Data Name="Status">0x406</Data>
<Data Name="Bus">0x0</Data>
<Data Name="Device">0x1c</Data>
<Data Name="Function">0x0</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="Slot">0x0</Data>
<Data Name="VendorID">0x8086</Data>
<Data Name="DeviceID">0x9d13</Data>
<Data Name="ClassCode">0x30400</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x0</Data>
<Data Name="CorrectableErrorStatus">0x1</Data>
<Data Name="HeaderLog">00000000000000000000000000000000</Data>
<Data Name="Length">672</Data>
<Data Name="RawData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ata>
</EventData>
</Event>
07-29-2019 01:33 PM
Thank you for posting your query on HP Community,
Did this start after upgrading to Windows 10? If so, then I would suggest you could try to perform a system restore, to set the computer back to the previous working state?
This could be a possible hardware issue, However, I would suggest you try these steps here:
I would suggest here is to run the Windows update troubleshooter.
Download and install the troubleshooter from this link.
Now try to perform Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
If the issue persists, I would suggest here is to update the Bios and Chipset drivers on your notebook either using our HP support website, using this link or download it using HP Support Assistant.
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
-
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
-
Click Check for updates and messages to scan for new updates.
-
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
-
Click the update name for a description, version number, and file size.
-
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
Jeet_Singh
I am an HP Employee