Warranty Dispute

[iampi]

I have attempted to update my warranty status by providing a copy of my receipt, with Case Number {personal information removed}.

This case has not been taken care of as promised within 1 business day by HP. After waiting for 3 days, I contacted HP customer service ans was told that the case is still left open.

I need assistance in completing this change. Thank you.

[iampi]

anyone can help here?

[praveenbv]

Hi@iampi, Welcome to the HP Support Community!

Apologies for all the inconvenience!

Don't worry as I'll be glad to help, 

Request you to follow the below link for the warranty check details online. its already update done 

https://support.hp.com/us-en/checkwarranty

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Post Edited

[iampi]

Hi

I just checked and it is NOT updated

I can send you the case number if needed

thanks

[praveenbv]

Hi@iampi

Please Find screen Shot attached 

[iampi]

I have no visual problem and I can see the screen Shot attached 

I am talking about the warranty issue for Laptop A, and you are telling there is no such issue for Laptop B

I offered to provide the case number for the concerned laptop so we can be on the same boat, but no one is listening