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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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I cannot quite understand why you did not describe the issue you are having.
Why have you not provided the product number/name of the laptop you are apparently having problems with.
"Cycle count: 816 / 1000"
That shows me a battery that is at the edge or ear the end of its service life.
It needs to be replaced with a new one.
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