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- HP Community
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- Warranty extension laptops India - third party ARM Infoserve

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03-30-2022 09:12 AM
When the 1 year warranty of my laptop was about to end, I could not find a Carepack to extend the warranty and so I contacted HP support to through WhatsApp chat. They gave me a mobile number -- that of ARM Infoserve. They collected my email ID and send me a quote for 1 or 2 year warranty extension (Carepack) with or without ADP.
I want to confirm:
(1) whether they are HP authorised reseller for Carepacks.
(2) whether I will get original HP support, if I buy Carepack from ARM
Thanks and awaiting early response.
Solved! Go to Solution.
Accepted Solutions
04-03-2022 09:11 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
You can purchase HP care packs directly from the HP store here: SEARCH FOR THE RIGHT CARE PACKS
And, also you can refer to the article: HP Care Pack Buying Guide.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee
04-03-2022 09:11 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
You can purchase HP care packs directly from the HP store here: SEARCH FOR THE RIGHT CARE PACKS
And, also you can refer to the article: HP Care Pack Buying Guide.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee
04-09-2022 12:47 AM
Thank you very much for your correct response. I was able to locate the CarePack with Part No. U8LH7PE for my laptop.
I would like to have one clarification, the CarePack is only for 1 year.
Can I buy 3 CarePacks (Part No. U8LH7PE) now so that I will get 3 year, post-warranty carepack coverage?
Kindly clarify.
04-10-2022 02:03 PM
Thank you for posting back.
To get the answer to this question, yes you can purchase an extended care pack warranty with coverage.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee