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‎06-12-2025 10:43 AM

HP Recommended

Dear HP Support Team,

 

I recently submitted my HP Victus laptop for repair under warranty due to a burned charging port. The service center informed me the issue is not covered under warranty and quoted ₹7000 for repair.

 

I want to clarify that I have used only the original HP charger, and the laptop has not been physically damaged or exposed to moisture. This issue seems to be a hardware defect or a power-related issue that occurred during normal use.

 

I kindly request a reconsideration of the warranty status or at least a goodwill repair, as the device is still under warranty and has been well maintained.

 

Looking forward to your kind assistance.

 

Regards,

Mohd Arkan

[9151325280]

[5CD433G5F3]

Reply
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