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‎11-14-2022 07:57 PM - last edited on ‎11-15-2022 07:17 AM by Retired

HP Recommended
Product: HP ENVY 17 Laptop PC 17-ch2000 (4U9X7AV)

Just bought my laptop November 10 from an online retailer. When I check my warranty status on HP, is says the warranty began October 4 and expires January 1. I tried to get help at HP support (very unsupportive, IMO), but the page where one is supposed to be able to "dispute warranty" has no option to do so. 😞

Category:
2 REPLIES 2

‎11-21-2022 07:08 AM

HP Recommended

Hi @Kat-O-NineLives,

 

Welcome to the HP Support Community

 

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

  

Please refer to this document: HP PCs, printers - Dispute a warranty status

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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‎12-03-2022 11:55 AM - edited ‎12-03-2022 11:57 AM

HP Recommended

Hi, Thanks for the answer. Unfortunately, I tried this a couple of times. Never see the option to dispute displayed as shown. Just keep going in circles as I'm sent to the warranty page where I supposedly dispute.

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