Warranty invoice

[Aggm1]

Hi,

I bought a pavillion x360 laptop from the UK. I'm currently residing in Kuwait so as I had a problem with the laptop, I took it to the HP supplier in Kuwait. They're asking for an invoice from HP which states the product's model number, serial number etc. As I bought this from a store in the UK(not HP store), they only gave me a receipt which states the price , date and pavillion x360. Is there any way I can get an invoice showing the serial number etc?

Thanks!

[The_Fossette]

@Aggm1,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I am sending you a private message suggesting the next course of action.

Please check your private message icon in the upper right corner of your HP Forums profile.

Good day! Take care 🙂

Cheers!

[The_Fossette]

@Grace211,

Welcome to the HP Support Community!

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!