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‎07-23-2021 05:03 AM - last edited on ‎07-23-2021 11:04 AM by Retired

HP Recommended
Product: AiO
Operating System: Microsoft Windows 10 (64-bit)

I had purchased one AIO desktop on 29/04/21 in which the same was paid for and gifted by my friend so bill stands in his name. Now warranty of the product shows expired when the age of product is only 3 months. 
I mailed invoice last week to update warranty which is not done yet. 
it seems HP has lost its credentials of after sale service. 
now keyboard is not working so I lodged my case number [Personal Information Removed] which is pending and no action taken yet. 
this way it seems HP is cheating customers 

Category:
1 REPLY 1

‎07-24-2021 06:41 AM

HP Recommended

@makhan0786

 

Welcome to HP Support Community


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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