Warranty

[janc1947]

I bought a HP Laptop in November and it says the warranty expired in April!  It is supposed to have a one year warranty.

[Raj_05]

Hi @janc1947,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4
HP Support 

[Shavington]

Exactly the same thing happened to me. Even though I've now submitted a dispute claim and twice sent a copy of the invoice, HP simply ignore the claim. It's clearly a good way of their avoiding liability if anything goes wrong with my laptop in the next few months.

[A_Gayathri]

Hi @janc1947,

Welcome to the HP Support Community

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

Please refer to this document: HP PCs, printers - Dispute a warranty status

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!