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HP Recommended
HP Notebook - 17-by0053cl
Microsoft Windows XP

First off, I am not tech savvy so this question may be silly.  I got a message that my battery was weak, I didn't even know I had a battery.  Where is it located?  Is it something I can replace on my own or do I need tech support.  Are they talking about my cable power cord or something else?  I ran a battery test and it said battery was weak due to normal aging.  Do I actually have a battery or what?  My computer runs a little slower than normal and I am not sure if it is because of the weak battery.  Any help with this issue would be very helpful.  Thanks.

1 REPLY 1
HP Recommended

Hello, and Welcome to the HP Support Community!

 

Yes, your laptop has a battery!  That is how it is able to run while disconnected from the charging cable.

 

The maintenance guide for your laptop can be found here:  http://h10032.www1.hp.com/ctg/Manual/c08119882.pdf

 

On page 38 you'll find the instructions for battery removal and replacement.  The battery model number (L11119-855) is also displayed.  This can be searched for online (aka, amazon.com).  Cost runs from around $35US to $60 US.

 

It will be up to you to decide if you have the skills, tools, and desire to perform this repair.  Be advised!  You will be performing "surgery" on a valuable device.  Any mistakes could co$t more money and time.  I would consider finding a local computer repair store for a quote.

 

HTH,

 

WyreNut

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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