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- Weak battery, warranty inclusion

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10-29-2020 08:05 PM
On my HP pavilion, during battery check, the result says the battery is already weak due to normal aging. It also suggests that I check if the battery is covered with warranty. Is the laptop battery warranty separate from the overall warranty of the laptop? I still have 3 months before my warranty expires and so I believe I am still covered. What action should I take? All reply is greatly appreciated.
10-30-2020 08:07 AM
Submit your Warranty repair request to HP Support.
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Warranty Check / Product Registration
- Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
- Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
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Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
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HP Pavilion 15-cs1000 Laptop PC
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