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‎01-31-2021 08:55 PM

HP Recommended
Product: HP Spectre x360 15inch
Operating System: Microsoft Windows 10 (64-bit)

Hello! 

 

I am very puzzled by the fact that I have an HP Wide Vision FHD Camera and when I video chat with people, I'm always extremely grainy and not sharp in the slightest.  I just went into Device Manager to see if the driver needed an update and it said everything's up to date.  Can someone please help me troubleshoot?

 

Thanks!

2 REPLIES 2

‎02-01-2021 01:18 AM

HP Recommended

@Rebeccas07 

 

Firstly please the object (your face) more light to see how it goes.

 

Regards.

BH
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‎02-01-2021 08:37 PM

HP Recommended

Hi!  That doesn't work, unfortunately. 

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