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‎11-19-2017 02:42 PM - edited ‎12-07-2017 12:02 PM

HP Recommended
Product: HP OMEN 15-ce013np
Operating System: Microsoft Windows 10 (64-bit)

I am having problems with greenish camera / green background, already tried to reset ... uninstall driver restart several and several times .... install CyberLink PowerDirector .. Youcan and even then I can not solve.
 
They can help me, a few months ago I bought it, I believe it is not a hardware problem, at least I hope it is not.
 
Here's a picture to get a sense of what I'm talking about.
of:

 

 

cam.PNG

 

 

 

Verde.PNG

 

 

 

4 people had the same question
3 REPLIES 3

‎11-19-2017 06:44 PM

HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP.
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‎12-07-2017 12:04 PM

HP Recommended

Sorry ... I ended up doing it in my native language.

 

I did the translation, it's updated. I still have the problem, I could not solve it.

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‎12-29-2017 10:40 AM

HP Recommended

Someone knows how to solve this problem.

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