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‎05-08-2024 09:04 AM - edited ‎05-13-2024 12:45 AM

HP Recommended
Product: HP ProBook 455 G8 Notebook PC (46W64AV)

I've got a question: I have a HP ProBook 455 G8 Notebook PC with a bit strange problem.

I install all my HP laptops with a bootable usb stick with an ISO file from Microsoft on it,

Every laptop works fine, except this one.

The problem is as following:

when I install this laptop the webcam is working fine (I mean with the Camera app from Windows). I can take a picture or start a recording. 

But when I connect the laptop to the network, it installs updates/software (I don't now exactly what), but then all of a sudden the webcam can make a picture, but no recording anymore! 

When you start the Camera app, it freezes for about 5 to 10 seconds and then a picture is  okay, but recording .. it looks like it's starting but the counter stays on 0:00 and then a message: Something went wrong. This is the error code: 0xA00F4293<VideoCaptureStartTimeout> and a button with OK.. It's not recorded..  What can cause that?

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