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‎08-10-2020 08:30 PM

HP Recommended
Product: Elitebook 2170p
Operating System: Microsoft Windows 10 (64-bit)

Trying to use the Camera ... Errors: "Media Capture Failed Event" , 0xA00F4271 and 0x800706BE. 

 

At one point today, the Camera light came on and after about 30 seconds, and image was shown. The next time i tried it, nothing ,,, just the above error messages approximately 30 or 40 seconds after an attempt is made to turn the camera on. I've checked all the settings ... everything is good. I've deleted the driver and rebooted, the problem remains, same error message. I 've checked for driver updates. None found.  I even turned off the Anti-Virus software  "Windows Defender". 

3 people had the same question
2 REPLIES 2

‎08-10-2020 08:33 PM

HP Recommended

In addition, I've "reset" the App", deleted it, and reinstalled. Nothing works.

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‎08-13-2020 03:27 PM

HP Recommended

The problem continues. It was necessary for me to purchase a webcam in order to get to a ZOOM meeting. I had to disable the driver for the built-in camera that did not work and used the webcam successfully. But I would rather use the built-in webcam so still awaiting an answer. 

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