• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-07-2020 11:11 AM - edited ‎04-07-2020 11:13 AM

HP Recommended
Product: 255 G7

Hi,

I recently bought a 255 G7 with a Ryzen 3 CPU and FHD display. Unfortunately I was not aware of the fact that there exists a VGA webcam for this notebook.

Now I found the HD webcam as a spare part and the disassemble instructions from HP for this device.

The question is: can I simply replace the VGA webcam module with the HD one and it will work out of the box?

 

Regards,

Dodger

Tags (1)
2 REPLIES 2

‎04-07-2020 01:53 PM - edited ‎04-07-2020 01:54 PM

HP Recommended

"The question is: can I simply replace the VGA webcam module with the HD one and it will work out of the box?"

 

That is very unlikely.

 

Electronic modules of differing types, in your case VGA and HD modules, do not have the same pinout configuration. 

 

So the answer is no.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎04-08-2020 12:21 AM

HP Recommended

Are you sure about this?

According to the exloded diagram, the cable from camera to mainboard is the same for the VGA and HD camera.

And according to the device manager, the camera is internally connected to USB.

The pictures I found for both spare parts (VGA: L20446-001, HD: L20447-001) also look the same...

 

Regards,

Dodger

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->