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Example: Envy X360
Microsoft Windows 10 (64-bit)

Hey. I don't know what happened with my laptop . My laptop ( HP Envy x360 ) makes a weird fan ( I think ) sound. How to solve the problem? 

The sound is here:

https://youtu.be/Nmfyh49ia68

3 REPLIES 3
HP Recommended

@GiulianEnvy
Thank you for posting on the HP Support Community.

 

One of the possibilities may be that the fan needs to be cleaned. 

Firstly, let's try BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

 

Next, follow this document which has troubleshooting steps that may help: Click here

 

Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner
,Thank you for posting in the HP Support Community.  Have a great day!

ECHO_LAKE
I am an HP Employee

HP Recommended

Hi ,  I cleaned the fan , I updated the fan software , I updated the BIOS .. But that problem still reapear ... Maybe i need to buy a new fan ..

HP Recommended

@GiulianEnvy

Thank you for posting back. 

 

I appreciate your efforts to try and resolve the issue. As you've performed relevant troubleshooting steps

and the issue persists, this sounds like hardware related issue, Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out.

HP Support can be reached by clicking on the following link:

  • Click on this link – www.hp.com/contacthp/
  • Select the product type.
  • Enter the serial number of your device or select let HP detect your product option.
  • Select the country from the drop-down.
  • You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance.

ECHO_LAKE
I am an HP Employee

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