-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
19
3
0
HP Recommended
Hello all,
I just bought this laptop and the description said the speed of the processor was up to 4.7 in the description but on the device manager it says 1.7 GHz. Here is the item: https://www.amazon.com/gp/product/B0CTVVW1GR/
What is the speed of my Intel processor and why is there a discrepancy between 4.7 and 1.7 in the device manager?
Intel has it as a 4.7.
TIA
HP Recommended
1.7 is the base speed and the CPU can zoom up higher when it thinks it needs to
Get CPU-z to see exactly what is happening
My turbo speed is 4500 mhz. That is the '45" multiplier and even with liquid cooling my system would overheat at that speed. My idle multiplier is 7 but I have never seen my system run that slow. Currently I have 5 CPU intensive apps searching for COVID cures and the CPU occasionally gets up to 3800 mhz.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community