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‎09-11-2020 10:40 AM

HP Recommended
Product: HP ENVY x360 m6 Convertible
Operating System: Microsoft Windows 10 (64-bit)

I am trying to find the right adapter/hub/dock to connect two external HP monitors via HDMI to my laptop.

 

HP ENVY x360 m6 Convertible

W2K44UA#ABA

 

Will the USB c support video display? 

 

HP recommended a dock, but it did not have 2 HDMI ports.  I have a USB C adapter with two HDMI ports that is working fine on an HP zbook but my HP Envy x360 does not support that adapter.  What do I need to buy?   

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-11-2020 02:58 PM

HP Recommended

@re71ok 

 

Your machine is an HP ENVY x360 - m6-aq105dx, its specs

 

             https://support.hp.com/au-en/document/c05315774

 

It has 1 USB 3.1 (Type-C™) port, most likely it is for Data Transfer only because the manual says USB 3.1 Gen 1 port with Type-C connector.

 

If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A options on market today including some HP products:

 

              https://www.displaylink.com/products/universal-docking-stations


or try following HP docks


            https://www.displaylink.com/newsroom/press-releases/displaylink-enables-latest-hp-usb-30-dual-head-g...

            https://www.displaylink.com/newsroom/press-releases/displaylink-announces-new-hp-usb-c-universal-doc...


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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5 REPLIES 5

‎09-11-2020 02:58 PM

HP Recommended

@re71ok 

 

Your machine is an HP ENVY x360 - m6-aq105dx, its specs

 

             https://support.hp.com/au-en/document/c05315774

 

It has 1 USB 3.1 (Type-C™) port, most likely it is for Data Transfer only because the manual says USB 3.1 Gen 1 port with Type-C connector.

 

If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A options on market today including some HP products:

 

              https://www.displaylink.com/products/universal-docking-stations


or try following HP docks


            https://www.displaylink.com/newsroom/press-releases/displaylink-enables-latest-hp-usb-30-dual-head-g...

            https://www.displaylink.com/newsroom/press-releases/displaylink-announces-new-hp-usb-c-universal-doc...


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-11-2020 07:43 PM

HP Recommended

thank you!  I will check into one of these adapters/docks.  

 

From what I can tell, I am going to need to use the USB 3.0 (USB A)

Was this reply helpful? Yes No

‎09-12-2020 08:56 PM

HP Recommended

I was able to get dual monitors extended using the USB 3.1 HUB with the following adapter: 

https://en.j5create.com/collections/usb-type-c-hubs/products/jcd381

 

I downloaded the updated driver and rebooted prior to plugging into the laptop.  So far, so good!  

Was this reply helpful? Yes No

‎09-12-2020 09:28 PM

HP Recommended

I may have spoke too soon.  My audio doesn't seem to work with the USB C mini dock plugged in.  I'll do more digging and update if I figure out a solution. 

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‎09-12-2020 09:35 PM

HP Recommended

Figured that out . . . Had to change the sound output to default back to my laptop rather than the USB-C.  Whew! 

Was this reply helpful? Yes No
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