• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

Device name DESKTOP-N6HFDM4
Processor AMD PRO A6-8570 R5, 8 COMPUTE CORES 2C+6G 3.50 GHz
Installed RAM 8.00 GB (7.43 GB usable)
Device ID 21AE9D66-6853-4B77-9A17-1C91DC344EB3
Product ID 00330-80000-00000-AA846
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

1 REPLY 1
HP Recommended

See this discussion...The HP document I attached in that discussion has the list of supported processors by form factor.

 

Re: 5.12.0.38 Rev.C Chipset - HP Support Community - 9011198

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.