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Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion - 14-ce0068st
Microsoft Windows 10 (64-bit)

My battery failed the battery check.  Now what do I do?  I clicked on "additional  resources" and I was sent to a website.  Not very helpful, since I really know next to nothing about computers.  Thank you!!

1 REPLY 1
HP Recommended

You will have to replace the battery.

 

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

L11119-855
Assembly-battery 3C 41W 3.6A LI HT030

 

You can order the HP battery from the link below--$92.81

 

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

 

Or you can do a search by the HP battery part# on Amazon, eBay or laptopbatteryexpress.com and find a compatible aftermarket battery that references the HP part number.

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

Maintenance and Service Guide HP Pavilion 14 Laptop PCIMPORTANT! This document is intended for HP au...

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