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HP EliteBook 840 14 inch G10 Notebook PC (6V5W7AV)
Microsoft Windows 11

Hi

 

What does #B1R stands for in the end of product code? I understand that it is somewhat localisation?

#B1R is meant for baltic countries, but keyboard layouts are english ones?

 

Thanks in advance.

2 REPLIES 2
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That code, along with the product ID, is used to identify your system.

Unless I am mistaken, your product ID is 6V5W7AV#B1R and you do not have "HP cloud recovery" but you do have "client cloud recover".  I am unsure why there are two different tools.

 

BeemerBiker_0-1717418821099.png

 

Client recovery is discussed here

You would download the sp150676  file to return your system to factory default

BeemerBiker_1-1717418900220.png

 

FWIW, I will add #B1R to my list of country codes

but there is #ARL for Baltic already.  I do now know of the difference.

 

If your product ID is different from 6V5W7AV#B1R please let me know.  You may want to try making a recovery image to ensure that the client recovery exists.  Unfortunately, some system do not have any cloud recover regardless of what the software indicates. I assume the recovery will be windows 11 and not an earlier version like 8.  If your system came with FreeDOS there would be no cloud or client recover.


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Hi

 

But when I use HP configurator, it gives me option:

 

gigabyte9_0-1717419492349.png

 

It is meant for baltics region, but keyboard is english one?

 

I cannot find any info in google.

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