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07-23-2010 01:17 AM
What does the file HPMSGSVC.exe do ... it came preloaded on my new compaq laptop ... loads itself into memory ever boot ... and uses over 90% of the processor time (as reported by the task manager) causing other processes to run slow because of the lack of processor time they can get ... this is on a new Compaq Presario CQ42 with an AMD processor running Windows 7 Home (64 bit) ... any info on this would be appreciated!
09-10-2010 09:17 AM
It is killing my CQ62-214NR lap with W7.
It is taking 95% of the CPU to do nothing, causing constant lockups.
It may be a virus, trying to look like a HP factory quicklaunch.
I killed it in TM and IE started working again. But I do not know how to permanently kill it. Have not figured out how to get thru to HP support yet, want to ask them about it.
09-10-2010 10:44 AM
Hi, I just got off of the HP Support Line.
1. It is a HP program, it is the Quick Launch Feature, for the buttons on top of keyboard for wireless etc.
2. It is the problem. It was robbing 90%+ of my CPU. After taking it out (task manager will do it temporary) the system went back to being fast.
3. Solution: Remove it from Start Menu, HP should just can it, it is a troublemaker.
10-04-2010 01:59 PM
Thank you for this info! I was having all sorts of trouble: my web browser kept locking up. I saw lots of system resources diverted by HP Quicklaunch which is a waste. I made the huge mistake of installing (allowing the install of) the MSN toolbar which is another resource hog. I just uninstalled both Quicklaunch and MSN Toolbar - instantly my system performance was boosted. This is a very new HP latop which came loaded with lots of crapware. Norton is another very annoying resource hog. If I wanted Norton I would install it. Even those decent apps that make your life easier such as Adobe Reader and Flash - if you are not constantly vigilant and uncheck boxes you end up with all kinds of junk that you neither want nor realize how much they steal from your system's resources.