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‎10-08-2016 05:12 AM - edited ‎10-08-2016 05:14 AM

HP Recommended
Product: Envy m6-1102sa
Operating System: Microsoft Windows 10 (64-bit)

According to the specs page the video graphics supports: 

AMD Radeon HD 7640G/7670M Dual GPU (2 GB DDR3 dedicated)

 but I have another product (TRINITY SCRAPPER MOBILE) installed instead of AMD Radeon HD 7640G.
What should I do?

trnty.png

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-10-2016 02:32 PM

HP Recommended

H i@Madongeer,

 

Thank you for your query.  I understand that you are unsure of what the "TRINITY SCRAPPER MOBILE" is. It is a graphic card. Here is an article from (www.pcworld.com)  that answers that .AMD announces Trinity APUs: superb graphics, improved CPU APU Hero Credit: AMD.  

 

If this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon. You can click the “Thumbs Up Icon” to show gratitude! 🙂

Sparkles1

View solution in original post

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2 REPLIES 2

‎10-09-2016 01:35 PM

HP Recommended

Any help please?

Was this reply helpful? Yes No

‎10-10-2016 02:32 PM

HP Recommended

H i@Madongeer,

 

Thank you for your query.  I understand that you are unsure of what the "TRINITY SCRAPPER MOBILE" is. It is a graphic card. Here is an article from (www.pcworld.com)  that answers that .AMD announces Trinity APUs: superb graphics, improved CPU APU Hero Credit: AMD.  

 

If this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon. You can click the “Thumbs Up Icon” to show gratitude! 🙂

Sparkles1

Was this reply helpful? Yes No
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