What is de best plug and play bluetooth adapter for the hp elitebook 8570p or for other hp notebooks

[Jordy02]

I have bought a Bluetooth adapter and it is a plug and play one so it downloads the drivers automatically. the Bluetooth icon shows up and I can switch it on and off. although when I go to control panel and click on generic Bluetooth adapter it says: device USB\VID_0A5&PID_2045\00000000000 was not migrated due to partial or ambiguous match. so I did some research about the adapter and its a BCM2045A adapter. I did some research on the drivers of it and they are possibly outdated. I tried it on 2 hp notebooks and on both I got the same problem. now the question I got. is this an HP problem? like, do you guys support Bluetooth adapters or are it a Windows problem? that would mean that the BCM2045A Bluetooth adapter is not compatible with windows 10. But I don't know 100% because maybe it is an HP problem. please tell me if you guys support Bluetooth adapters.

-Jordy02

[Huffer]

Not an HP problem because HP did not make the adapter. Yes a usb bluetooth adapter is supported but HP does not have an obligation to provide a driver for a 3rd party part. 

Even though this is a Lenovo driver give it a try:

https://support.lenovo.com/us/en/downloads/ds031759

That is an older Bluetooth device and there is quite a bit out on the internet about troubles trying to use it with Windows 10. 

[Paul_Tikkanen]

Hi, @Jordy02 

It is a problem with your Bluetooth adapter being too old to have W10 driver support.

If it was compatible with W10, W10 would have installed the drivers for it automatically.

It should be showing up as a Broadcom Bluetooth adapter, not a generic Bluetooth adapter.

Time to update your equipment and purchase a USB BT adapter that works with W10.

I have two of these and they work just fine on W10.

https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4

[Jordy02]

alright, thank you. maybe I will just buy a newer one? that will work too right?

[Paul_Tikkanen · Accepted solution]

Hi:

The model I posted is plug and play with W10, and it will show up as a Broadcom 4.0 Bluetooth adapter.

It is cheap too.

[Jordy02]

thank you. finally a community that reply's u guys are the best

[Jordy02]

Lenovo driver didn't work but thank you I'm just going to buy a new one

[Paul_Tikkanen]

You're very welcome.

On a related subject, didn't your EliteBook 8570p come with built in Bluetooth already?

I can't think of many of them that didn't.

A lot of them came with W7 and if the Bluetooth was turned off during the upgrade in the connection manager, when W10 is installed, the Bluetooth hardware is not present.

Check your notebook's BIOS settings for the presence of a Bluetooth adapter, and ensure that it is enabled.

If you see a Bluetooth adapter present, do this...

Make a bootable Ubuntu installer from the link below.

https://ubuntu.com/download

Boot from the installer, and select the option to Try Ubuntu without installing.

Turn on the Bluetooth in Ubuntu.

Shut down the PC, unplug the installer, and when you restart the PC and get back into Windows, the BT should be working again.

[Huffer]

You might need to force install the Lenovo driver but even that may not work and you are best off just getting something more current. 

[Jordy02]

wait do they come with Bluetooth? I gotta say tho I was surprised that a notebook with an intel core i7 16gb of ram did not come with Bluetooth. i will try in the bios settings