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HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)

HP Pavilion Gaming 15-ec2253ng (15.6 Inch / FHD IPS 144Hz) Gaming Laptop (AMD Ryzen 5 5600H, 8GB DDR4 RAM, 512GB SSD, Nvidia GeForce GTX 1650 4GB.

 

at the moment it has 2x4gb.

can i put 2x16gb? or more?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

It is probably 2 x 16 GB of DDR4-3200 like the older 15-ec0xxx and 15-ec1xxx model series.

 

HP only has the service manual for the older 15-ec0xxx model series on your notebook's support page.

 

HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 Manuals | HP® Customer Support

 

If you look at chapter 1, it indicates the max memory is 2 x 16 GB.

 

In the absence of the correct manual for your notebook, you can do this to see how much memory your notebook can support.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

It is probably 2 x 16 GB of DDR4-3200 like the older 15-ec0xxx and 15-ec1xxx model series.

 

HP only has the service manual for the older 15-ec0xxx model series on your notebook's support page.

 

HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 Manuals | HP® Customer Support

 

If you look at chapter 1, it indicates the max memory is 2 x 16 GB.

 

In the absence of the correct manual for your notebook, you can do this to see how much memory your notebook can support.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

HP Recommended

yes manuals says max 32 but give solution for oly 16+8.  was confusing. the cmd prompt solution works perfect. thanks alot!

HP Recommended

You're very welcome  

 

The manual just mistakenly left out the 2 x 16 GB configuration from the list. 

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