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‎08-17-2017 03:21 PM

HP Recommended
Product: Pavilion 15-p004nx
Operating System: Microsoft Windows 10 (64-bit)
Product Number
J0C64EA

 

What are the max RAM and hard disk memory it can support

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2017 05:18 PM - edited ‎08-18-2017 05:19 PM

HP Recommended

 

OK, I read it for you and copied >>From the Maintenance Guide

 

Supports the following configurations:

● 12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer models with a 32-bit operating system)

 

● 8192 MB (8192 MB×1 or 4096 MB×2; not supported on computer models equipped with a 32-bit operating system)

 

● 6144 MB (4096 MB×1 + 2048 MB×1; not supported on computer models equipped with a 32-bit operating system)

 

● 4096 MB (4096 MB×1 or 2048 MB×2)

 

● 16384 MB (8192 MB x 2) Two SODIMM memory module slots (select models only)

 

DDR3L-1600 MHz dual channel support

DDR3L-1333 MHz dual channel support

-----------------------------

DDR3-1333MHz Dual Channel Support (DDR3L-1600 downgraded to DDR3-1333)

 

--------------------------------------------------------

Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses (all hard drives use the same bracket) Supports the following hard drives:

 

● 1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD computers only

 

● 1 TB, 5400 rpm, 9.5 mm 

 

● 750 GB, 5400 rpm, 9.5 mm 

 

● 500 GB, 5400 rpm, 7.0 mm or 9.5 mm 

 

● 320 GB, 5400 rpm, 7.0 mm or 9.5 mm

------------------------------------

Supports the following hybrid drives:

 

● 500 GB, 5400 rpm, + 8 GB NAND Hybrid HDD; 7 mm

● 750 GB, 5400 rpm, + 8 GB NAND Hybrid HDD; 9.5 mm

● 1 TB, 5400 rpm, + 8 GB NAND Hybrid HDD; 9.5 mm

**Click Accept as Solution on a Reply that solves your issue**
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View solution in original post

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7 REPLIES 7

‎08-17-2017 07:11 PM

HP Recommended

Check your Maintenance & Service Guide:

http://h10032.www1.hp.com/ctg/Manual/c04402649

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‎08-18-2017 02:00 AM - edited ‎08-18-2017 12:36 PM

HP Recommended

couldn't find it....

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‎08-18-2017 01:25 PM - edited ‎08-18-2017 01:51 PM

HP Recommended

@Tofy

 

 Use the Crucial System Scanner:
http://www.crucial.com/

 

Maintenance Manual

Memory>

Chapter 1 Page 2 

Chapter 3 Page 37

 

Hard drive>

Chapter 1 Page 43

Chapter 3 Page 46

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‎08-18-2017 04:05 PM - edited ‎08-18-2017 04:16 PM

HP Recommended

Capture.PNGThat's why I asked for help. I have an additional RAM slot, and now I am using 4 GB RAM only

Was this reply helpful? Yes No

‎08-18-2017 05:18 PM - edited ‎08-18-2017 05:19 PM

HP Recommended

 

OK, I read it for you and copied >>From the Maintenance Guide

 

Supports the following configurations:

● 12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer models with a 32-bit operating system)

 

● 8192 MB (8192 MB×1 or 4096 MB×2; not supported on computer models equipped with a 32-bit operating system)

 

● 6144 MB (4096 MB×1 + 2048 MB×1; not supported on computer models equipped with a 32-bit operating system)

 

● 4096 MB (4096 MB×1 or 2048 MB×2)

 

● 16384 MB (8192 MB x 2) Two SODIMM memory module slots (select models only)

 

DDR3L-1600 MHz dual channel support

DDR3L-1333 MHz dual channel support

-----------------------------

DDR3-1333MHz Dual Channel Support (DDR3L-1600 downgraded to DDR3-1333)

 

--------------------------------------------------------

Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses (all hard drives use the same bracket) Supports the following hard drives:

 

● 1.5 TB, 5400 rpm 9.5 mm for HP Pavilion 15 Notebooks and AMD computers only

 

● 1 TB, 5400 rpm, 9.5 mm 

 

● 750 GB, 5400 rpm, 9.5 mm 

 

● 500 GB, 5400 rpm, 7.0 mm or 9.5 mm 

 

● 320 GB, 5400 rpm, 7.0 mm or 9.5 mm

------------------------------------

Supports the following hybrid drives:

 

● 500 GB, 5400 rpm, + 8 GB NAND Hybrid HDD; 7 mm

● 750 GB, 5400 rpm, + 8 GB NAND Hybrid HDD; 9.5 mm

● 1 TB, 5400 rpm, + 8 GB NAND Hybrid HDD; 9.5 mm

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎08-18-2017 05:39 PM

HP Recommended

Add a 4gb stick to make it 8gb total:
https://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=...

 

Or add 8gb stick to bring total to 12gb:
https://www.amazon.com/HP-PC3L-12800-DDR3L-1600-SODIMM-Notebooks/dp/B00ILBWRRO

**Click Accept as Solution on a Reply that solves your issue**
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‎08-19-2017 01:21 AM

HP Recommended

Thank you very very much, that really helped me.

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