Solved: What is the max memory and hard drive upgrade for 17-cn0003d... - HP Support Community

planetGMan · ‎10-17-2023

I am looking for the maximum memory and hard drive upgrade that I can do on a 17-cn003dx laptop.
I looked at the specs and didn't see anything, as well as the community.
Thank you for any help you can provide.

Paul_Tikkanen · ‎10-17-2023

Hi:

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

Maintenance and Service Guide (hp.com)

If you want to see if your notebook supports more than 16 GB of memory, you can run this command to see if that would be possible,

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

Paul_Tikkanen · ‎10-17-2023

Hi:

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

Maintenance and Service Guide (hp.com)

If you want to see if your notebook supports more than 16 GB of memory, you can run this command to see if that would be possible,

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

planetGMan · ‎10-20-2023

Thank you!

Paul_Tikkanen · ‎10-20-2023

You're very welcome.

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